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Lilianfels Blue Mountains Resort And Spa

5 (60 reviews) 456 Views Hotel & Spa Katoomba, New South Wales

Lilianfels Blue Mountains Resort And Spa Reviews

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Jennifer Clohessy
Stayed at Lilianfels last week and was taken aback by the lack of sanitizing in the downstairs dining area. A wet rag was used to wipe tables roughly after people left but no sanitizing spray was used. Leather lounge chair arms were not wiped over either. Everywhere we went inKatoomba was marvelous and fastidious cleaning evident, just not at Lilianfels. We the public expect a higher standard to be maintained permanently. Darleys restaurant was an amazing experience. 5/5. I will go there again. As for the High Tea, it was beyond a joke. Nothing special about that and lumped with large scones on bottom tray. Very poor.
John McLoughlin
Wow expectations were high for as great 4 days but was let down by poor service (bar), lack of on site parking (street paid), and a lift that was out of action, and room service removing the soap. The Lounge bar service, waited to be seated no staff anywhere to be seen and lots of uncleared and dirty tables (3pm), after being seating waited 10 minutes to take an order. Friday night after dinner, repeat performance but the music was good. The rooms are big and great views but to remove all but 1/2 cake of soap after cleaning seemed weird. Parking was impossible on site leaving no option but to park in the street, before 5pm meter paid parking only. The food at the restaurants was was great and the service there was refreshingly good, friendly. For a 5 star hotel it was very disappointing and expected much more. Can not recommend. ??
Josüe
We had such a wonderful time at Lilianfels. It is the perfect combination of old-world charm and modern luxury. We had a room with a view over the valley and a spa bath, which made the stay even better. The rooms were large and well-equipped. The indoor pool, jacuzzi, sauna and steam room were a fantastic addition to our stay. We really enjoyed the High Tea and Jess was a wonderful hostess as we ate delicious scones and treats. Having multiple walking tracks through the Blue Mountains right outside your door and the gorgeous spring gardens on the property meant you could balance outdoor activity with indoor relaxation. Highly recommend it!
Michael P
Really enjoyed the 5 star luxury of Lilianfels. Service by staff very attentive. Sofi and many others went the extra mile every time. Property in first rate condition. High tea was a very enjoyable few hours. Endless coffee and tea to wash down a range of treats. Unlike many others we observed who left food behind, our trays were completely empty at the end. That’s likely a good sign. An offer to top up empty trays wouldn’t hurt once all is gone but then maybe you would never want to leave.
Rod L
Lilianfels set the Bar at a fairly high level over 20 years ago and we were pleasantly surprised returning to find the hotel remains fresh, beautifully decorated, and with a team eager to make you comfortable. The formal restaurant Darley's also remains a perfect example of an Australian Michelin starred level dining experience. Great wait team and food that is creative and "nouvelle".... And the fine dining experience is complete as the restaurant is located in the original Lilianfels home. Lilianfels and Darley's is a great double luxe option !!
jen21y
Am currently staying for 5 nights in a Double Grand room and was a little hesitant after making my booking and reading the reviews online. I was pleasantly surprised to find it far exceeded my expectations and I will definitely be a return visitor. My room is exactly as pictured on the website, spacious and elegantly furnished. It is very clean and comfortable as well. The breakfast was a positive experience too, with my coffee order not taking too long (different to other reviewers), and the food was delicious and hot. They were very covid safe, with the staff being the only ones serving from the buffet, I could see how it would be painful when it’s very busy, but I lucked out on going at a quiet time so didn’t have to wait to get served. As an extra special touch, I was greeted with a welcome bowl of fresh fruit in my room on my arrival, which was a very pleasant surprise. I agree the parking situation is a little hard, but I have been lucky so far being able to get a spot each time I go out and come back. I could see how it could disappoint some if they weren’t able to park on the property due to lack of available spots. On check-in, staff were very friendly and explained everything to me, so I’m very happy I booked this place.
no bs yogi
We finally managed to get to Lilianfels (after cancelling our overseas vacation) & our overall experience was wonderful! The resort estate is just so relaxing & peaceful. The late 18th century Queen Anne decor is lovely. So many excellent photo opportunities throughout the entire resort, & the location is perfect for the Blue Mountains. The resort has practically everything, including indoor & outdoor pools, lovely gardens & courtyards, forests, billiard room, lounge & reading areas, tennis court, many different dining venues, gym & a day spa. Bedrooms & ensuite are a good size, & you certainly won’t feel cramped. They also cater for pets, we may bring our Tibetan Spaniel next time. All the staff were well presented & very friendly. Although we found them struggling with the Covid regulations in the Orangery at breakfast time. The only real negative was we were unable to book into the day spa, they were fully booked out. I suggest if you intend to stay here & want to use the day spa to call up first before booking your room, to ensure they have availability in the spa. If the price is right we’ll definitely return! Hopefully, we’ll get to try out the day spa......
gomozzie
We visited Lilianfels for our 50th wedding anniversary (we were supposed to be in Europe) and my birthday. The location is the best, close to all of the major attractions and a very short walk to the 3 sisters. The room was really lovely and the bed and bedding were extremely comfortable. We had dinner at Darley’s and it did not disappoint. I would totally recommend eating here. Breakfast was a bit of a disaster but coping with COVID-19 restrictions is a challenge. I just don’t think they had enough staff to cope with them. Coffee took forever and the Eggs Benedict were just ordinary, not even a leaf of parsley or any garnishment, not great but I guess they were doing their best. The staff were all delightful, check in was easy and quick, as was checkout. We thoroughly enjoyed our stay here and would love to return
MissMicha
I'm not sure why there are so many recent complaints about this place on Tripadvisor. From the moment we checked in for out two night stay, my partner and I felt looked after and the Reception staff really made an effort to make the stay special (particularly as it was for my partner's birthday). The food at Echoes was delicious and even though there was a small hiccup when it came to finding our dinner booking at the Lounge on the second night, it was quickly rectified and we were seated and fed very satisfactorily. Yes the rooms are old - that is in keeping with the heritage style of the property and needs to be appreciated for what it is.
KathyTaylor
My husband and I spent 3 nights at Lilianfels last week. 21st-24th June. We loved the warmth when we entered the reception on such a cold day. A bottle was sent to our room on ice ( for our anniversary & birthday ) very nice touch. Our room was very large , spotless , Quite with a nice view. Comfortable Brass bed and large en-suite . We only ate at Lilianfels ,Echoes next door and the majestic all three were top class. The lounge area was the highlight as we could sit in front of the fire for meals & afternoon tea any time of the day. I cannot speak highly enough of it. It was busy everyday but , there was many car spots as well as under the building. I wouldn’t think of staying anywhere else should we return to the blue mountains.
Igor M
My wife made a booking for two nights as a birthday present for me. She included a dinner at the Darley’s restaurant which was amazing and a Spa treatment by Trudy and Wanida which had sent us to paradise. So good. Strongly recommended. We shall certainly come back here. Thank you Lilianfels Spa and Resort.
MerrilynJT
Loved the beautiful massage and facial, relaxing surroundings and service thanks Eva! Great billiard room, lounge and location. The food was delicious. A great weekend all around! Great place to get away.
Emma S
This spa is a must visit . The hotel staff are always warm and welcoming and the spa is absolutely wonderful . I had the privilege of a massage by Mary who was fantastic and really listened to what I needed and went above and beyond to ensure my treatment was excellent. It’s a truly an indulgent and enjoyable me experience every time I visit . Thankyou Lilianfels spa - I’ll be back soon.
Anthony G
The greeting at reception we received was perfect, a small dessert plate in our room after finding out it was my wifes birthday was a lovely touch. The room was perfectly presented and all the facilities were as you would expect from a 5 star resort.
EStujo
This was the perfect birthday lunch. We thought maybe there wouldn’t be enough food for lunch, but it was perfect for 2 people with mixed sandwiches, scones and dessert. A month later I’m still thinking about those scones! They’re also available by themselves too.
Mark A
My wife and I spent last Friday and Saturday night at Lilianfels in a deluxe view room. The hotel looked about half full, maybe less. The location is perfect for the views and proximity to the key tourist spots of Katoomba (Three Sisters, Echo Point, Scenic World etc). Front of house service was excellent and plenty of staff around. The barman was run off his feet though on pre-dinner drinks on Saturday night. He needs another pair of hands. The room was very well appointed, albeit with rather “quaint” looking decorations including brass bed head and fabric canopy above. Bathroom was spacious. But the bath was perhaps the most shallow one I have ever sat in. You won’t get piping hot sitting in this in the middle of a cold winter’s night! Indoor and outdoor (heated) pools were lovely. Darley’s Restaurant is an absolute stand out. Highly recommended
Tracey
Wonderful! This hotel is amazing Our room was superb, well equipped, the only down side was the wonky toilet seat! The indoor & outdoor pools were gorgeous. We had a meal in the lounge which was lovely although service was a little slow for the amount of guests. We took advantage of the spa facilities and the communication between them and the hotel to arrange our late check out was great. We had dinner at Echoes, next door , and it was gorgeous. This was a trip that was made special by this hotel experience, thank you x
Primrosebery
What a fabulous hotel, staff were friendly and professional, rooms were all unique and incredibly spacious. Facilities first class. Lovely surprise of chocs and bubbles to celebrate our anniversary in style. Our only disappointment, we couldn’t stay longer
sigzag
We had no reservation but reception did find a room for us. The room was spacious and clean and the bed was very comfortable. We had a great sleep. This hotel is ideal located right next to many sites. Later we had a drink in the bar and again the team was very friendly and helpful. Breakfast was good. Yes I would stay here again.
thanpete
Lilianfels exceeded our expectations in every way! From checking in at the front desk to everyone we met after...Specifically Laxson at the front desk and Jess in the lounge/restaurant area were so kind and helpful and made us feel so welcome. David was also extremely helpful when we needed help with maps and trails for the Blue Mountains hikes and sites. The resort itself is amazing in it’s victorian style, comforts and amenities! Would most definitely choose to stay there again if we were lucky enough to make the same trip. It’s location is also wonderful as there is access to many many different trails and look outs all within a short distance from each other.
Davidstride
On arrival at the hotel, following a two hour drive from Sydney, we were checked straight into our room. The room was warm and comfortable with a large bathroom. The hotel is perfectly located for visiting The Three Sisters with plenty of great walks for views of the Blue Mountains.
Adam H
The hotel was mostly deserted during out stay because of the bushfires. The staff were friendly, helpful and always happy to chat. Indoor pool was amazing, Gym was ok. Great location. Nice rooms and facilities. I would like to stay here again, in winter. The hotel did have a bit of a shining vibe to it, but in a good way. Keep up the good work guys.
Julie E
We stayed 2 nights from the 4th of February to the 6th at Lilianfels to celebrate our 37th wedding anniversary. What a beautiful location with amazing service. It was exceptional on every level. Will definitely return again. The staff in all areas were brilliant.
Doug T
My wife and I were hesitant because of the recent bushfires, but are so glad we came! We visited near the end of January 2020 and the hiking trails were open and pristine with breathtaking views. No smoke to bother us, just loads of fresh air. Thank you to the Lilianfels staff that made us feel very special during our stay. We enjoyed wonderful meals, a relaxing couples’ massage that made us both melt (in a good way), and delicious and unique cocktails made by the talented Dillon at the main lobby bar. We were looking forward to staying here since we booked the trip months ago. Thank goodness everything is in full operating mode again because while we had high expectations, the hiking, stunning views, and hotel amenities delighted us. Highly recommended!!
Charles
The fires are gone and the beauty of the Blue Mountains remain. Lovely hotel set in picturesque grounds. Friendly staff offering great service and good food. Hotel only minutes walk away from jaw dropping views.
Trilogy
Stayed one night over the Australia day week end. First thing you notice on arrival is how every thing is so well kept and maintained and this impression continued right through the hotel. The room was large and spotless and the whole hotel is decorated in the country/heritage style which had a warm and relaxed feel to it. All very nice. Every thing looked relatively new. From the carpets to the spotless paintwork and the furnishings. Our room on the second floor was very quiet. One of the reasons we booked here was that they had a bath tub which is some thing my partner likes and very few hotels bother listing it in their inclusions even when they have one. Very close to Echo point and a lot of the attractions. Plenty of parking on site too. For ma luxury stay in Katoomba it is highly recommended
AinslieR
My husband and I thoroughly enjoyed our two night stay at Lilianfels. The rooms are tastefully but newly decorated in the keeping of the style of the period in which it was built. The views from the hotel over the Blue Mountains were stunning. Our room was very comfortable and we slept so well..Breakfast was delicious and plentiful, and as an added bonus, we had High Tea in the lounge area on one afternoon. I had the gluten free afternoon tea, which is honestly one of the best gf high teas I have ever had anywhere, outclassing the Stamford Plaza, Piazza Versace etc!!! We definitely would love to return again soon!
babzaway
Have you ever indulged in 2 hours of pampering? Christmas brought me a gift voucher to Lilianfels and I was fortunate to be cared for by Katie. I was transported to a peaceful place and felt nurtured throughout. I have once before attended the same centre and had Anna, with the same level of care shown. Both masseurs, both beautiful people. This was the first time I had treatment for 2 hours. The additional time gave me a deeper relaxation. I highly recommend giving this a go. The entire experience, from reception through to treatment, was delightful.
Felicity F
Lilianfels spa and resort is open, treatment was amazing and the staff Trudi & Katrina were lovely and welcoming. They couldn’t do enough for us. Everything is open in the Blue Mountains and they need visitors, make a weekend plan. It’s wonderful.
Russell M
We booked for a night away at the last minute and managed to get a deluxe valley view room which, as the name suggests, gave us great views of the Jamison Valley. Lilianfels sits in beautiful grounds and is well located, bering within a 5 minute walk of the Three Sisters lookout. The staff were friendly and the room very comfortable. Being less than a 90 minute drive from Sydney Lilianfels is ideal for a night away. While you're there I recommend booking a lunch or dinner at Darley's, the restaurant attached to Lilianfels, which is superb.
DKSF
Our family visited Australia and spent 2 nites at Lilienfels. We had beautiful and comfortable deluxe valley view rooms in the main building. The hotel is traditional style but with excellent amenities. We enjoyed dinner at echo next door, breakfast high team and cocktails in the bar and billiard room and hanging out at the pool. The concierge and front desk was helpful in advice for hikes right from the hotel and also arranging taxis to dinner in town. A great stay.
spicechilli
We had a 2 hours package, Cindy and her colleague were fabulous, such a great treatment, massage and facial was one of the best ever. its a lovely hotel with great pool and sauna facilities. Go for the day
Ryan R
We had two kids with us and worried it might be a little "slow" for them. It wasn't at all. This is a great little hotel. Indoor and outdoor pool was great, staff was amazingly friendly. If I had one slight criticism I would say that the buffet for breakfast was amazing but there is not a discounted price for kids no matter how young they are.
Charles G
Excellent location, beautiful gardens, several dining options, generous buffet breakfast luxurious rooms and friendly, efficient service. The outdoor and indoor pools and in-house spa are a lovely bonus. Highly recommended.
Hannahmc
Had High Tea yesterday to celebrate my 8 year old granddaughter's and my birthday. We hadn't pre-booked it was a spur of the moment decision and as I had enjoyed staying at Lilianfels over the years and also enjoyed their High Teas on separate occasions, it was an easy choice. The catering staff were very friendly, welcoming and efficient. They also cater for children with a high tea more suited to their age tastes. My granddaughter felt so special. The other 3 adults thoroughly enjoyed the food and overall experience. The staff were very attentive and lovely always checking if everything was fine which it was. Would definitely recommend High Tea at Lilianfels if you want to treat your loved ones to a memorable experience.
Louloubella
This is a stunning hotel. That lives up to its 5 stars. The rooms are nice and spacious. We had an end one with dual aspect, which was flooded with natural light. The spa treatments are beautiful. Book in advance though as it gets very busy. Massages were divine. Echos restaurant was superb.. highly recommend dining there. The location is superb. Less than 5 mins to the main lookout for the three sisters. Wonderfully quiet and beautifully appointed. We will be back.
Gcbmtjkt
I have just experienced the most relaxing and peaceful Volcanic Stone Therapy & Bliss Treatment by Mary. I have never experienced a massage as good as I have had today. Mary was amazing. I will be back for more treatments. I highly recommend Mary and the Escarpment Spa at Lilianfels Hotel. I am a very satisfied and happy Client.????
kgee
The weather was lousy with cold, rain and fog but the hotel was great. We stayed for three nights mid week in a huge room on the top floor. Staff and service over the four days were first class. Perhaps they were not as busy as on a weekend. Must say that we didn't eat in as the menus and prices were not quite our taste but its a short drive up to town. Whilst this is not the cheapest hotel/resort in the mountains, I would highly recommend Lilianfels.
Malik A
We just booked in for Saturday night as a quick getaway and celebration. It was pricey, but you get what you pay for. The customer service in the hotel was amazing. I have stayed in 5 Star hotels before but I must say this out shines the lot. It is hard to pin point any one instant, but you leave wanting to return.
BeenthereseenthatSyd
We came to Lilianfels on our baby moon and had a great two night stay. The hotel and staff were wonderful. The room was cosy and charming. The bed was very comfortable and bathroom spacious. We arrived early on the day of check in and treated ourselves to the high tea, which I would highly recommend. The tea house in the hotel also does lunch and dinner, and the food was amazing. The only downside was the prices of the massages in the beauty salon which I honestly didn’t feel it was worth the money. I know this is a five star hotel but the massages weren’t worth it. I will definitely return as I loved the hotel itself and overall had a great stay.
katarinab
I travelled for years as a child. I have stayed in many very expensive international hotels. I know what a good hotel is. This is a good hotel. By the time I arrived I'd been on the road for weeks and was exhausted and so through with terrible hotels/motels. The rooms are lovely, thoughtfully laid out with good soft beds and lovely pillow options, marble bathrooms and yummy hot room service actually served not just thrown at you at the door. The lounge area was heaven for my client meetings and the staff were very happy to help me with my clients and made glorious high tea and drinks, even accommodating a gluten free person. I had exceptional service from all staff at all times. I can't praise it enough.
Ben A
We had a room with a view and stayed there for two days, to celebrate our wedding anniversary. We got pampered at the spa, enjoyed the beautiful views, had dinner at both of the hotel's restaurants (Darley's was amazing, the other not so much - much much poorer value and poor service at Echo's), went for walks with amazing views just minutes away from the hotel, went for shopping in Katoomba (there are a lot of antiques shops so if you like that kind of stuff you will be delighted! also local art). We were delighted, even though it ended being a very expensive week-end once everything is added... We would do it again!
Savet S
I travelled with my family with 2 small kids. The hotel ground is absolutely beautiful with a touch of vintage style. We did enjoy the view from the room very much. Breakfast was also very nice and guest service is excellent.
Bruce_Jewell
Lovely B&B. Very comfortable spacious rooms. Close to Katoomba and all tourist sites. Only minutes from Scenic world. Fantastic hosts who made you feel at home. Phil does a great breakfast to help you prepare for the many walks.
AinslieR
My husband and I recently had a two night stay at Lilianfels, and thoroughly enjoyed our stay. I used my Flybuys points so our visit cost us absolutely nothing!! So good!! We have stayed at other 5 star hotels over the years, (eg.the Stamford, the Marriott, the Hilton etc) and I'd have to say that Lilianfels did not disappoint!! Our room was very clean, quiet and comfortable, and breakfast in the sunny dining room downstairs was plentiful and delicious. We also enjoyed High Tea in the Lounge one afternoon, and the chef kindly made some delicious gluten free scones and other delicacies for me. :) ...it was one of the best gluten free High Teas that I have ever enjoyed. The views from the hotel and the gardens of the Blue Mountains and the Three Sisters, are spectacular, and there are a number of different bush walks close by. We would love to return to Lilianfels again hopefully one day soon.
Roadtonowhere
A wonderful stay at Lilianfels - a nice balance of traditional but smartly presented hotel, great location and good service. Room was good and we ate in the bar which had good food in a relaxed atmosphere. 2 mins walk to the 3 sisters and absolutely amazing views!
BPinOz
It was one of Those Celebrations, so we decided to indulge. The room was extremely comfortable (once we'd found the right settings for the air conditioning), spacious and well-appointed, serviced reliably and unobtrusively. The complimentary newspaper was welcome (we've lost the habit of getting print news, so it was a pleasant reversion to days gone by). Breakfast in the Orangery offered a good selection of fruit and cooked food; the only hazard was the staff's occasional enthusiasm for removing plates before we'd finished eating.
Waz
It was a significant anniversary and to celebrate we chose Lillianfels. The experience was amazing. All the staff knew of our celebration and went out their way to make the occasion special. Complimentary champagne on arrival in our room was a nice touch. The rooms are spacious and beautifully appointed. The newspaper was at the door each morning - everything just works.
leowching
I will recommend Lilianfels Resort and Spa, 3 -5 mins walk near to scenic world station, echo point and many walkable tracks! A good chocolate shop 2 mins away too! The staff are extremely helpful, particularly that after I checked out and took a train towards the city, halfway I realised I left a bag at the Katoomba Station and I wrote an email to contact if they can help to inform the staff at train station. They responded immediately and also gave me a call for assurance. I managed to retrieve the bag and their extra mile in service is something that tells me that I will choose this hotel again the next time. Their Tea house has good Asian Food too! Allowed to check in early when rooms are available, thank you!
SusanmSydney
We were not the usual special occasion guests - checking in with Coles bags and running gear we were resting up before and after UTA. This was a perfect place to stay with a comfortable quiet room, friendly service and a cosy lounge for an early pre-run dinner . The resort is within walking distance of the start at Scenic World or the bus stop at the 3 Sisters. Post run, we enjoyed the cold and heated pools and the bar Tip: bring your Nespresso machine unless yr in the spa room
annette
A recent short get away at Lilianfels, outside the school holiday period, was just what we needed. The resort is located on the escarpment in Katoomba and a perfect launch point for all the walks nearby. The rooms are spacious, well appointed with a bathroom that you can actually dry yourself without hitting a wall or a door. We found the rooms very quiet. Unlike other hotels we have stayed in we did not hear another guest in the corridor, any doors slamming or a lift. There was a constant hum of the Aircon but the rooms were nice an warm and given the cool mountain air outside we appreciated that.The included toiletries are lovely and the towel enormous. We had a view from our window - room 2017 - across a small garden to the valley. Given it was Autumn it was lovely to watch the Autumn leaves slowly wend their way down to the garden below. We ate and drank in the lounge downstair enjoying the fire, the food and the service, we enjoyed a game of billiard though the table is huge and my skills are small, breakfast was served in the Orangery and included a nice mix of Continental and hot food. Scrambled eggs are available on the buffet but any other variety of egg can be requested as can espresso coffees though they are not included in the price of breakfast. The staff we encountered were all welcoming and helpful. There is parking outside the front as well a valet parking underneath, there are a number of dining options on site and across the road at their sister establishment Echos. The resort is located about 3 km from the centre of Katoomba which, if you desire you could walk, but it is is a steady uphill walk. Alternately It is a short drive or taxi ride. We enjoyed out stay and would return again.
Luisa S
I was lucky enough to be upgraded and had a very spacious room. The bed was comfortable and the staff were quite friendly and accommodating to our group. I've stayed here a few times and always love going back here.
Karen C
Friends recommended I choose Lilianfels as the venue for a family gathering. An opportunity to bring everyone together to celebrate a Birthday, in a gorgeous environment. I had not visited the Blue Mountains for many years and as you drive in to Lilianfels you realise you are privileged to be in such a beautiful place. The rooms were perfect, such charming decor and a generous size, with the most comfortable beds. Due to young family members, we dined each night downstairs. Everyone agreed the food was delicious and well presented. We sat around the fire after dinner and enjoyed liquers, which was the perfect ending to the day. The breakfast smorgasbord in the sunny dining room was generous. The staff were helpful with sightseeing advice and we found several places such as the Everglades gardens, we would not have visited otherwise. Younger family enjoyed the indoor pool and gym and I look forward to returning to Lilianfels for the Spa. I would definitely recommend a visit to Lilianfels, to create special memories.
J L
Welcoming staff, comfortable beds for dogs and humans and accessible walks make this dog package a great treat for besotted owners and their pets. The designated rooms are on the ground floor which conveniently leads to an outside porch. There is a tempting room service doggie menu, with delights such as steamed salmon & scrambled eggs, prime minced beef with rice and carrots and small pasta with poached chicken breast. Our two dogs joyfully woofed down their dinner! We were able to dine comfortably in a section of the Lounge which allows owners and their dogs. A very enjoyable stay and highly recommended if you want an indulgent getaway with your beloved pet.
Savlanoot
Wanted a luxury getaway close to Sydney--and Lilianfels fits the bill. Handicap accessible room was great, located on first floor. Hotel staff were very attentive and booked second room close to handicap accessible room. Loved the high tea--both the fabulous treats and the classic atmosphere. Spa services were also first class.
Kiara
We had a very relaxing stay here as we are travelling in a camper van we wanted to spoil ourselves. Extremely cosy and yes the beds are that good! Great service and really nice staff. Thank You to all staff you made us feel very welcome.
Ivor_K
What a brilliant surprise Lilianfels turned out to be. We booked on recommendation of our travel agent (yes, we still use one!), and having looked at the website thought it might be an ok, perhaps a bit old world place, good for exploring the Blue Mountains. The latter is certainly true, but the former does no justice at all to the opulent, tasteful, and very comfortable experience of the hotel itself. Our room was very large and we slept well. The bar is very well stocked, and for part of a large lounge where you can sit for a drink, or enjoy an informal meal, distinct from the more formal dining room, which we did not visit. The food was of excellent quality, and delicious. Particularly worth mentioning are the staff, all absolutely excellent, polite and attentive, and very knowledgeable. Claire at the bar was very helpful to us, with tips for Sydney, our next port of call. Lilianfels is right next to the Jameson’s Valley, so great for walking out and exploring. The beautiful lookout of Echo Point is not even five minutes walk. You’ll gather we had a wonderful four day’s in the Blue Mountains!
storky
I can’t wait to go back! Girls day out celebrating a great friends 50th. Felt spoilt by the service, surroundings & atmosphere. The high tea was beautifully presented, it also tasted awesome & there was so much to eat. I had the English Breakfast tea which was divine. We enjoyed our times there & were not rushed out or made to feel unwelcome by staff - I add this as we were there enjoying ourselves for hours & we’ve been to places before that try to rush you out. Highly recommend this treat. I want to go back soon.
Stay
What an amazing place. I truly could not fault anything, the rooms were delightful, the staff were so accommodating, friendly and helpful, the food was delicious, the grounds were just beautiful and so relaxing. I had mentioned I was spending a night away with my mum for her birthday and after checking in , the reception team delivered a birthday plate of mini desserts with a birthday wish for my mum which was so unexpected but so appreciated. 1 night here was just not enough, I will be back, thankyou to all the staff on Friday 22 and Saturday 23rd feb 2019 you were fabulous.
Rene L
I was lucky enough to be treated to a couples massage... and had the most amazing masseuse Ruth! Ruth was welcoming, professional and gave the best massage I’ve had in a long time... and I’ve had quite a few. The whole experience at the spa at Lilianfels was brilliant. So thank you to Ruth and the team for creating such a divine experience.. ????
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