Silent Divers

Misleading people working at this company. Would tell you anything to get you in. Make sure you check you are going to Koh Samui during the right season. Internet is not always telling the truth as to when the best season is.

From the strart of planning my private charter with Luis to the actual trip with Peter, Tom and Yana and the Thai crew everything went without a hitch. My young kids who never dived enjoyed their discovery dive experience and was sad we only had 2 dives planned in Koh Tao. Perhaps next time we will return to try Sail rock when conditions permit. Cheers everyone.

It was incredibly easy to make arrangements for a dive, and was able to discuss our experience level as we booked our trip. They went above and beyond to accommodate our last minute request to join a dive tour. We felt very safe the entire time and on our visit to Sail Rock saw amazing sea life. Our boat master was John, who did a great job at making us feel welcome and we could tell safety was a priority. The dive master that accompanied our family was Yana, and she did a great job with three very novice divers, making us feel safe and comfortable and making sure we had two fabulous divers. I can’t say enough good things about how comfortable the overall experience was and how safe we felt, especially with this being our first dive after becoming open water certified. I highly recommend Silent Divers to everyone considering diving!

This is my second time at Silent Divers. I am an advanced diver and the experience did not disappointed me. they offer a very professional service. Competitive fares, top notch equipment, impressive and comfortable boat. The crew is really nice, the instructors are experienced divers, which makes a big difference underwater, and when preparing the dive, briefing etc. I strongly recommend.

I had a great time Diving with Silent Divers. The staff was super friendly and helpful (including the boat crew), the equipment was maintained and fully functional, the food was great (they even do special requests like vegan food), the boat was big and spacious, the dive site it’s awesome (I highly recommend Sail Rock, it’s a trully gem) and overall I felt great all the time. Thank you so much for the service and I’ll comeback soon!

I highly recommend diving with these guys. Luis, John and the team were faultless from start to finish. We dived Koh Tao with John. Every element of the experience was professionally run and safely executed. Lunch was great, we were very well looked after through out the day by the excellent boat crew. Thanks from Josh and Lise.

From planning to execution the staff was helpful, professional and friendly. Very responsive to any question, well organized, punctual and good spirit. The 2 dives were great fun and the diving equipment and gears were very good.

Silent divers were not heading to the right location for us on the days we were looking at. But Luis was thoroughly decent in the effort he made to try to accomodate our request as well as offering honest advice so will certainly consider again on any return trip to Samui.

Excellent Overall experience: John was our divemaster. He is probably the best guide I have dived with. His dive briefing, checking of the equipment, and the dive ,all was conducted with great care and thoroughness. He kept a constant watch on me during the dive, The boat support staff was extremely helpful. The food and beverages provided were good. Service is excellent.

My friend and I have been traveling through Thailand and specifically made a pit stop at Koh Samui to get our divers certification. After researching a few companies, we selected Silent Divers based on customers positive reviews. Upon review of their website, we chose the “beginners course for diving” which costs around $330. Based on the description, we selected this course to receive our certification upon completion. If you are booking online, it requires you to pay an extra $78 in addition to the $330. Instead, we called the company to see if we could pay in cash. On call, we described to Steve (the owner) that we were excited to receive our certification and he made the effort to pickup our deposit before leaving for the dive the next morning. In the morning, Steve sent us an email that the course was not for a certification but rather an experience of diving. After reading the email, we were quite confused because what was communicated the night before was the direct opposite of what was communicated the next morning. Once transportation picked us up from the hotel, we asked the staff for clarity. The head of staff called Steve and proceeded to tell us that we booked the incorrect option and we would need to pay an extra $300 on top of the $330 we were going to pay for the beginners course. Unable to pay for the open water course totaling close to $630, we decided to snorkel since we had already paid for the deposit, we figured we might as well use some of what we paid for but we’re unwilling to pay the $330 for just a thumbs up. Snorkeling with the staff was great in Koh Tao. When we returned, they handed us a survey with Steve (now present) sitting there, watching us fill it out. After we gave them the survey, Steve proceeded to tell us that he would be doing us a “favor” by not having to pay for the beginners course (that we never went on) but instead, would need to pay for the entire cost of the snorkeling on top of the deposit that we had already paid (we were under the impression that the deposit would count for some of the down payment). Steve was very rude to us and belittled us by our failure of reading the website correctly. As a business graduate and inspiring entrepreneur, I am shocked at the way Steve handled the situation and do not support his poor business practices. I do not recommend this company to anyone. If he is willing to treat his customers that way, it makes me wonder how he treats his employees. Please look elsewhere!