Love this gym. Quality equipment, the tidy and girly change rooms, lockers, friendly staff. I like that the gym is air conditioned unlike many other gyms where you cook in summer! Complimentary breakfast and coffee after a morning workout are magic. Classes are not my thing but there are plenty if that's what you'd like. They even sell pre-prepared meals if you're watching your diet. Highly recommend.

The customer service here is appalling. ?? I only go here because it’s close to home. The girls who work at reception (when they are actually around) are straight up rude, dismissive and behave as though your owe them something. Side note, I refused to pay $89 for the access tag when I joined. People forget that fees and charges are not set in stone and these guys take full advantage of that and I’m sorry to say especially that it’s a women’s gym.

New cardio machines, lockers with locks, showers, variety of classes, free fruit & brekky. Downsides: poor design for busy periods, no comfortable seating, clunky showers, going to another Fernwood is a hassle, always a bit dirty and dusty, music choice sometimes offensive & poor.