It was the first time I felt prejudice for being a Gympass customer. I live in the area and have the platinum plan. I've checked in several places and never, absolutely never, have I felt a discrepancy like the one I felt when I contacted this studio.
I found the place through the app, which seems to be very interesting, clean and well structured, and I would like to take a ballet fly class. I saw that he had a schedule on Saturdays and contacted him via WhatsApp. The person replied that the agenda was reserved for the customers themselves, since the demand was high.
All good! It is obvious that it should/has to be like this, because students pay tuition separately, and I imagine that the amount is much higher than what the platform would pay. But wasn't there a single vacancy available? After all, there are several classes on Saturdays and I just wanted to be in one of them.
Another thing, if it's so crowded, why be active on the app if not to receive customers there too?!
In the end, I was frustrated and disappointed. But luckily I'm a Gympass customer, so I can look for other studios and not be stuck with one, which still commits inequality and disharmony with the next one.