I have been with AFAA for over 10 years and was always happy with their programming and service until the past 6 months. I am greatly disappointed with their customer service. No one ever answers the phones. I have waited over 45 minutes before and still haven't reached anyone. Email response times are super slow or you never get a response. Rarely can you actually talk to an actual person. They are unstaffed, disorganized, and customer service is lacking. I have emailed and called numerous times and I still can't get someone who can actually help me resolve a situation. I am extremely disappointed that this is the way they treat customers who have been with them for 10 years:(.

I certified about 3 years ago and the employee who I did my online video certification with was incredibly rude. Historically I have had a terrible time navigating AFAA's website, but that seems to be better lately. My biggest disappointment at this point is that I have a terrible time finding any pole fitness certifications that give me AFAA CEU's even though I can find many that give ACE CEU's. Would really like to see some pole fitness certs come out!

I have read many reviews about people having issues with the recertification process with the new AFAA organization. My recent experience was outstanding when renewing my Personal Fitness Trainer certification. My application and CEUs were received by AFAA on Feb.6th. I received an e-mail stating that my renewal was complete on Feb. 9th and that I would receive my certificate in 4 to 6 weeks. My certificate arrived on Feb. 24th (2 weeks ahead of schedule). The renewal process was much better than the old organization.

I have been a AFAA certified member for over 20 years. Their recert fees have recently changed and not for the better. I really appreciate the recert for life option at $299 but it should apply to both certs. I have the group and PT and there has always been a discount on the re cert fees. Really $600! Very disappointed!!

I have been with AFAA for over 25 years and I am excited about renewing my certification(s) via the new "lifetime" option offered this year!

I was certified originally in 2007 as a primary group fitness instructor. I recently went through the recertification process. I bought the at-home study because that fit in with my schedule as a stay at home mom. Submitted the materials in December 2015 and by the end of the year received my updated certificate. I had a great customer service experience and am impressed with the variety of workshops that are available as online studies. Love AFAA!

Just completed my CEC and got my certificate printed.

the best fitness certification around the world!!! I'm very proud of be an AFAA Instructor.

I find it strange so many are having such a difficult time. My recertification process was quick and easy. I also was able to connect with a rep every time I called.

Situation change, they help me a lot, they fixed all problems, I get access, materials, im studying,and I'm on my way to achieve my goals. Thank You Nathan from NASM for your support and helping hand!

Was upset when they cancelled the "live training". I had a lot of questions that I didn't get answered. I don't feel I am ready to train someone although I did pass the test. Also I want to know if you sell T-shirts with the cute AFAA logo?

I just received my Group Exercise Certification! The workshop was very informative, and our instructor Lauri Reimer was a joy! I'm ecstatic about my journey ahead. Thank you!

Excellent customer service today from Nicole.

I have had my Group X certification with AFAA for two years now and I have never been more impressed. From the certification prep, to the day of the certification with the trainer to the customer service on the back end, I can say I have always been met with top notch professionalism. Tonight I had to contact Customer Service twice for a few minor issues on my end and each time I spoke with a gentleman named Mike. He was incredibly helpful, easy to talk to and each time he was able to help me within mere minutes. Mike - I appreciate you tonight! AFAA- Incredible customer service. AFAA takes care of their people. Thank you!!

I have officially earned my Group Fitness certification through AFAA. It was a great experience thanks to Michele Blake! Throw her a BIG party. She is the main reason why I think so highly of AFAA!

Just signed up to get my Personal Training degree online today! Ready to start my career I wanted ever since high school! Thank you AFAA for helping me along the way!

I think it's awesome and everyone should get in good shape the better you look the better you feel

Got my AFAA Group Certification in 2013. I've been able to help so many so far as a fitness instructor. Thank you!

Superb! Well organized programs AND customer service, great variety in classes offered, and so much convenience when it comes to learning formats. I recommend it to all my fitness minded friends; especially in regards to APEX!

IGUAL DE BUENO...QUE A.E M.A....EN ESPAÑA!!!!ES LO MISMO. ..PERO CON OTRAS SIGLAS!!!...PROFESIONALES..CUALIFICADOS ETC....

HOLA A TODOS YO ME CONSIDERO DE MARCA AFAA Y ME SIENTO MUY CONTENTA X TODO LO KE E LOGRADO EN EL MEDO DEL DEPPRTE Y MI MENSAJES PARA TODOS LOS KE ESTAMOS AKI ES KE SIGAMOS PREPARANDO KE ESTO NO TIENE FIN,Y TENGAMOS PRECENTE K SIEMPRE AY MAS K APRENDER Y DE ESA MANERA NOSOTROS COMO ENTRNADORES TENER MAS HERAMIENTAS PARA NUERTROS CLIENTES,,,,,SALUDOS Y ANIMMMMOOOOO

Just got my certification in the mail today, I passed and I'm super excited!!!The instructor for the workshop was very helpful and I was pleased with the overall process. I'm glad to be part of AFAA.

Me parece excelente yo soy de su equipo aeróbics &fitness asssciacion of América desde el año1994 tengo mi membrecia y mi certificación de instructora, creo que aprendí bastante y ahora que regreso adar ejercicio. lo empleo diferente por los cambios que ha habido en el mundo del deporte,lastima que vivo en México porque quisiera por lo menos conocer sus instalaciones .en México no tienen donde te actualicen? Estamos en contacto .

Global Education of fitness "THE BEST" Rocio my professor was terrific and very informative !

Really interested to see if there were people who signed up for the workshop without studying extensively ahead of time.....

We are hiring fitness professionals with three or more years of experience certificates in step,power pump,palates,zumba these positions are in the DC area.

Best Personal Training certification weekend ever! Waiting on that certificate in the mail...I will never look at an exercise the same again! Thanks Instructor Quan:)

I've got my personal trainer exam tomorrow. Stoked to have this certification!

NADA MEJOR PARA SU NEGOCIO QUE NUESTROS PRODUCTOS. ESTOY A SUS ORDENES Y SI LES INTERESA CON GUSTO LES MANDO LA INFORMACION. CENTRO DE DISTRIBUCION MAYA SOLAR MAZATLAN

Great workshop! I learned so much and I can't thank you enough for hosting workshops overseas for the military! Amazing

I have been playing phone tag back and forth for weeks and sent e-mails to the address I was given to contact. All I want to know is, as a MediFit employee, how do I sign up for some workshops and get my 35% discount? I want to sign up for an online course since they are not available in my area in person and I need CEUs for recertification (Group X). Help!!

"Call for papers:International Journal of Modern Education Research This journal publishes regular papers and special issues on specific topics of interest to international audiences of educational researchers. The Journal seeks to bridge and integrate the intellectual, methodological, and substantive diversity of educational scholarship, and to encourage a vigorous dialogue between educational scholars and practitioners. Contributions that are fundamental to the development of education and its applications are accepted. Generally, review articles on some topic of special current interest will be published. Welcome to submit your manuscripts to American Association for Science and Technology.

hello , am Faicel from tunisia am a coach of aerobic i have a certaficate from a center of gym here in tunisia, i've heard much about your association nd some freinds tell me more about it nd i'm proud to make a convention with your association or even spend a training with you guys that will be really great to make much of exeperience .Faicel jlassi .hope so i can get that chance

Got my group certification 2 years ago and loved the class & the instructors!!

Best group fitness certification out there. The materials were perfect for studying for the test. I suggest it to everyone who wants a group fitness certification.

Passed the personal trainer exam with flying colors! Loved the option to study at my pace and take it online secure and legit!

I PASSED my Group Fitness Exam! Thanks for helping me take it to the next level!!!