I got there a few min before the class started and nobody opened the gate downstairs (I think their bell does not work), finally a neighbour came out and I got into the yard, only to find the studio with closed doors (the class started without me because I was waiting at the gate for so long) - they didn’t open despite hearing me knock a few times which is just rude to your customers, both in class and those wanting to still join. We’re all doing the best we can, unfortunately not what I experienced from this studio today.