I am an Art of Living teacher and I have visited Panchakarma almost 20 times now. I must say that its service has gone down the drain. Today I went for a schedule appointment at 4 P.M. which was done yesterday over the phone by my wife. Not surprisingly the reception was unaware of our booking. We were made to constantly question our call and after a lot of back and forth between the reception desk and some guy, they gave us a slot. 40 mins late! The process started at 5 and as I had expected, the massagers rushed through it.
The entire massage process was disturbed 5 times by someone constantly knocking on the door. To my utter disbelief the massager didn't even had the basic courtesy to apologize for this inconvenience. The steam process was just 5 mins where the temperature was so high I felt like I am gona pass out. Worst - I was given a room were steam was suppose to be taken sitting not lying down. On my previous visits I had requested them not to give me such rooms but still they did the same.
The massager didn't knew difference between uzchil and deep tissue massage (which I had originally requested) and before the session we both had to rush down to meet the person allocating the massage therapist. I was told rudely by this guy that both massages are same!
Worst was about to come - I had to take bath in COLD water since hot water was not working. Upon mentioning the same to the massage therapist he just ignored, didn’t do anything and didn't even apologize!!!
And this has been not a exceptional experience. I had similar experience in the past, but gave proper feedback to the team. But today I am done with Sri Sri Ayurveda Panchakarma.
Lazy, unprofessional, pathetic experience. Top it with their extreme prices. Trust me I've tried many other spa services and they are much better.
Go for Four fountain Spa if you are in Bangalore. Avoid this at any cost. Sad to see this kind of service from you Sri Sri Ayurveda Panchakarma.