ok firstly i was very skeptical because of several bad reviews, but my shoulder was aching badly so i just decided to try. At the end of the day i guess it’s just depends on which masseur you got, some are extremely skilled and in top condition be it service, smiles and courtesy. I would definitely recommend Tu, Staff number 45. Trust me, for a pampered girl who requires top masseur, i’m lucky to have her. i’ll definitely look for her the next time i visit bangkok again. Try it yourself ??

The thai massage with herbal balls was amazing. I went to Phrom Prong location and was with Wan. I highly recommend, so much so that my husband and I enjoyed another trip to the Asok location. Oh my word, absolutely awesome!

Used to be good but most recent experience proved otherwise. Masseurs did not do a good job. The whole session was messy with no flow at all. It was like just going through the motion. Worst still, they were talking among themselves. Though this was my first choice of spa for the last 4 years, I think I will not be going back anymore

I got over terminal 21 mall and found this place online, walked in with no booking. I got very lucky and had a great lady for a body scrub and oil massage. The service desk was polite and professional. I got a bit cool with the air con on while she was doing the body scrub, she added more towel to cover me. The massage was firm and she was able to work out some knots for me. I had one of their promotion package A for 2 hours. The place was quite enough for the middle of city, very clean with good pressure hot shower, it was a heavenly 2 hours.

My wife and I loved Urban Retreat. It's opposite Terminal 21 and is such a tiny paradise. Must try is the traditional Thai massage, just splurge a little and get the 2hrs. If you want to pamper yourself truly, add in a body scrub just to have a new set of skin when you return back to the hustle and bustle of Bangkok.

The 3.5 hours of spa package is value for monies. So far, the masseurs we have encountered in each of our visit were pretty good. The venue is easily accessible as the building is located opposite the Asok BTS/MRT station. One word of caution though. If you are planning to go there during the weekends or public holiday, please remember to book in advance so as to avoid disappointment.

I used to go to Urban Retreat for many years, but my few recent experiences there weren't pleasant. The place is a factory where the focus is on quantity of clients served, but it seems not on quality of their therapists. The service has declined a lot comparing to what it used to be. The therapists in general seem to be demotivated and lethargic. My yesterday's experience was probably the most dissatisfying. I got a therapist who had not much clue how to do aromatherapy massage so she tried to manage some kind of Thai massage version while using oil on the skin. I wasn't able to take this and stopped the treatment in the middle and decided to leave. This was my final call for this place. Need to find a Spa more suited to my expectations. Though I give 2-strar rating to this place for their courtesy at the reception and on the phone, very reasonable prices and cleanness. Otherwise not my cup of tea.

Located just below of Asok BTS. Easy to reserve for appointment. Environment cleanliness well kept. Counter staff wasn't that polite but still acceptable. If comparing the price against those along the streets, definitely more steep but it's worth it. May come back if I'm visiting BKK again.

Very skillful therapists. Convenient locations by Asoke BTS/MRT and Prompong BTS stations. Reasonably priced both the massages and Mala aroma products especially the jasmine lotion. Been a regular for 8 years.