Our Policies It's important that we create a positive experience for you and others, and ask that you follow these few simple rules. We appreciate your understanding. Bookings All in-studio and virtual group classes and private sessions must be booked on the Real Pilates App or on online if you have an active package. We welcome walk-in clients, but to ensure availability, we strongly advise you to book in advance. If you do not have a package, you can buy one by clicking here. You can make multiple standing bookings for as many active sessions as you have left on your package. Reservations without a package are not allowed. Bookings cannot be made by phone, email or social media messages. Our Team Why our instructors are so incredible Real Pilates is powered and driven by inspirational people who are dedicated to making a difference to your lives. We’re holistic to the core, open, honest, calm, caring and highly accessible. At Real Pilates, we believe in continuous education and ongoing training. All of our instructors are trained and mentored under the guidance of onsite Instructor Trainers. All of our instructors are trained and certified in the STOTT PILATES method of exercise, one of the safest and most effective methods available. We are experts in our field and have specialist training in injuries and special populations such as pregnant women. Many of us have international experience and backgrounds in exercise physiology, rehabilitation, personal training, group exercise, weight training, yoga and dance.