I made an appointment for an Intro class, and it was for Wednesday at 6 pm on 07/18/2018. I received a reminder that my class is starting at 6:30 pm, then another one “sorry, it is at 6 pm” .
I arrived at 6:07 pm, the girl/woman at the reception desk couldn’t find my name in the system, asking me to spell my name 6-7 times, she told me that I don’t have an appointment with a very rude attitude. I showed her that I have the confirmation messages that I had received from them - then she acknowledged my appointment, but told me “you cannot attend to the class because it is 6:11 pm and my policy is not allowing anyone to go inside and disturb the class“ after the first 10 minutes. She was the one that caused me to be late!
Such an awful experience!