This was my first visit to In Touch and I was initially greeted cordially by the young man at the front desk who asked me to fill out some necessary paperwork. From there, the therapist came out to meet me and guide me to the therapy area. She was also very nice and proceeded in a professional manner, asking me some questions about my issue. The therapy area itself is wonderful - serene, calming and perfect lighting to promote one to focus on the treatment and guidance they are receiving. This was a very good choice and I look forward to my next visits!