Club Palermo Pilates

Terrible customer service. The place is good but it is always very dirty. The teachers are divine but the owner does not care about the client. They do not respond to whatsapp and excuse themselves that the schedules are managed by an application. Once I made a mistake with the application wanting to cancel a schedule, I changed it instead of canceling and then notify me, and when I want to recover that class it tells me that, if I was wrong, to take care of my mistakes! Answer that one does not expect to receive in a space like this. If you ask him for an invoice, he tells you that if he gives you an invoice you have to pay him 10% more! Another thing that does not correspond and is a fan! Nothing I put is untrue! You told me that if I was wrong to take charge, you wrote that. Are you also going to deny that you told me that if I want an invoice I have to pay 10% more? I have it written or recorded in the chat. And the floor is always dirty so since you keep the tax money you don't pay, pay someone to sweep the floor!

I found what I was looking. Excellent class, teacher and place. Highly recommended.