Zen Yoga + Pilates Brisbane is a business in Yoga Studio category. The Yoga Studio is located at Level 2/G1 385 Sherwood Rd, Rocklea QLD 4106, Australia
Predatory practice. My partner used to love yoga lessons here but we're so disappointed now. Something went to wrong with her membership cancellation, and they charged us for 8 months of non-used membership. That's even after they found out that she didn't use the membership for all those times.
The principal/owner is focusing on that the onus is for customer to cancel properly. Even if it turns out that we made a mistake in cancelling, that feels pretty aggressive and predatory. That's the subscription trap model that many online businesses use, but Yoga studio going that far with that practice?
Predatory practice. My partner used to love yoga lessons here but we're so disappointed now. Something went to wrong with her membership cancellation, and they charged us for 8 months of non-used membership. That's even after they found out that she didn't use the membership for all those times.
The principal/owner is focusing on that the onus is for customer to cancel properly. Even if it turns out that we made a mistake in cancelling, that feels pretty aggressive and predatory. That's the subscription trap model that many online businesses use, but Yoga studio going that far with that practice?