I spent 24 beautiful days at Pavana Resort during Hatha Yoga and Vinyasa Flow Teacher Training. At reception, I was promptly greeted with a cool cloth and a longevity welcome drink that I loved and sought throughout my stay. Thailand is known as the Land of Smiles and the staff certainly proved that as each encounter made me happy because of staff's professionalism and the extent they went to accommodate me with a smile. The retreat manager is "Tulip." She was extraordinary and the kindest Ambassador that Thailand and Pavana Resort has. She immediately found a way to personally connect with me. She always formally greeted me, causing me to smile--even after exhausting yoga practice. I don't think I have ever met such a hard working and lovely person. Regarding the Resort, I loved its location outside of busy Chiangmai. Pavana Resort offers a needed respite in a gorgeous natural environment of mountain views, lush plants, trees and the amazing sounds of birds and running water. During my stay, I was able to embrace the beauty of nature and this helped me to move deeper into meditation and into myself--to clear my head and heart. It was a transformative experience that the busy city could not provide. The accommodations were nice, clean and comfortable. I especially enjoyed my last 2 nights spent in a villa. After just a couple of days, the entire staff seemed to know my name. Everyone from the restaurant staff to housekeeping and laundry warmly greeted me. I felt special and cared for. The reception staff always promptly assisted me by printing important work and study documents. Every request I made was performed with amazing promptness and a smile. Pavana Resort will always be a special place for me. The small details included: smiling staff, flower and fruit placement in my room, folded laundry that was gift wrapped, providing my daily breakfast poolside, removing chocolate from mini-bar, buggy pick-up when needed, convenience of Spa, and the dream-like beauty of the lighting of Pavana Resort at night. These are the many reasons that Pavana Resort is my top Resort of choice.