Vitaflex Pilates Studio

After doing a search on the site and seeing the previous reviews, I decided to visit the space, but the service experience was terrible! I arrived at the Lapa unit, today, at 8:10 am, that is, within opening hours, and knocked on the door 3 times. One person came, at all these times, to the door, looked through the peephole (I noticed by the difference in lighting) and did not open or speak to me! As I went down the stairs and out of the building, I decided to call: A guy answered and I asked if it was really working, he replied that yes, however, when I questioned the fact that I had been there and the door had not been opened, he "discontinued", saying that the room was being sanitized and the service to find out values ​​would only be over the phone (information that does not exist on the website). When I said that I would complain about the service, he made light of it and laughed. I cannot speak about the space in terms of the structure of equipment or the qualification of the teachers, but I can reiterate that the service is very flawed, by allowing a poorly trained person to determine who will or will not have access to the place of activities and cause such an unnecessary situation and uncomfortable. Honestly, I can't believe what is on the Vitaflex website, saying that it caters to "All types of public". Disappointing!

Today I arrived at pilates with a pain in my lower back so intense that it was difficult even to walk. Fabiola saved me in such a way that I left class as if I had never felt that pain. I just wanted to register how competent and attentive Fabiola is, as well as the entire Vita Pilates team