We had a great overall stay here and were thrilled by the room sizes and the beach feel and look of the hotel. I like how they try to fog the grounds for mosquitos every night and give out a notice. I also like the staff in general, polite and friendly. Something that did surprise us was when my son had a bad cut on his foot from the edge of a tile in the red pool. I called front desk enquiring about a first aid kit and they said they'd send someone up, but 40 minutes later and two more calls, it was established they did not have one or any band aides. I would not have minded but at least expected someone to call back and let us know that they dont keep a first aide kit, just as a simple courtesy. I stopped the bleeding myself and it was fine. Coincidentally I did meet another family that said their 2 yr old had got a bad cut from the tiles by the shower area so perhaps this can be looked into. My son's cut was when swimming from the Jacuzzi area and into the big pool. Otherwise, we loved the breakfast, the view and were amazed that on Easter Sunday not only was there an egg painting class put on but a very fun Egg Hunt too. The man leading it was really lovely with the little ones and it was a perfect way to end our stay. Thanks!